Terms of Service

1. Acceptance of Terms

By accessing or using Birdguides.io (the "Platform"), operated by Birdguides International, you agree to be bound by these Terms of Service. If you do not agree, you must not use the Platform.

2. Description of Service

Birdguides.io is a marketplace connecting bird watching enthusiasts ("Users") with professional ornithological guides and tour operators ("Guides"). The Platform allows Users to discover Guide profiles, request contact, and book services.

Birdguides International acts as an intermediary only. The contractual relationship for any booking is between the User and the Guide/Tour Operator directly.

3. Account Registration

• You must be at least 16 years of age to create an account.
• You are responsible for maintaining the confidentiality of your login credentials.
• You must provide accurate and complete information when registering.
• You may not create more than one personal account.

4. User Conduct

You agree not to:

• Post false, misleading, or fraudulent content.
• Harass, abuse, or harm other users or guides.
• Use the Platform for any unlawful purpose.
• Attempt to circumvent the Platform to arrange off-platform bookings (circumvention policy).
• Scrape, copy, or distribute Platform content without permission.
• Use automated tools to access the Platform.

5. Guide Profiles and Content

Guides are solely responsible for the accuracy and legality of their profile content, including photos, descriptions, and pricing. Birdguides International does not verify the qualifications of Guides but may display verification badges where documentation has been submitted.

6. Reviews

Reviews must reflect genuine first-hand experiences. Fake, incentivised, or defamatory reviews are prohibited and may be removed. Birdguides International reserves the right to moderate or remove any review that violates these Terms.

7. Intellectual Property

You retain ownership of content you submit (photos, reviews). By submitting, you grant Birdguides International a worldwide, royalty-free licence to display such content on the Platform for the purposes of providing the service.

8. Limitation of Liability

Birdguides International is not liable for: the quality, safety, or legality of services offered by Guides; the accuracy of Guide listings; personal injury or property damage during birding activities; or any indirect or consequential damages arising from use of the Platform.

9. Termination

Birdguides International may suspend or terminate your account at any time for violations of these Terms, with or without notice. You may delete your account at any time from your account settings.

10. Governing Law

These Terms are governed by French law. Any dispute shall be subject to the exclusive jurisdiction of the competent courts of France.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of the Platform after changes constitutes acceptance. Material changes will be notified by email or prominent notice on the Platform.

12. Contact

For any questions about these Terms: contact@birdguides.io